Pietra d'Avola | Lithoverde®
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For routine maintenance of the surfaces, always use neutral cleansers (for example, FILACLEANER or neutral soap). Do not in any case use harsh products that could irreparably damage the surface of the stone (such as acids or descaling products).
We strongly recommend that you do not place hot objects such as kettles or pans directly onto natural stone as it may cause
discolouration or staining.
If your stone is exposed to “hard water” where there is a high mineral content, you will need to take a little extra care as the cleaning properties of the FILACLEANER or neutral detergent will be weakened. You will therefore need to use these products a little more frequently so that soap scum, lime scale and the like do not have the chance to build up and congeal.
SHIPPING
As a rule, all orders destined within Italy should arrive within 1-3 working days, whilst for countries within the EU the estimated delivery time is 2-6 working days and 8-10 for other destinations.
We process all orders received for smaller items weighing less than 70 kg each morning (Monday to Friday) before midday (CET or UTC +1) and usually they will be dispatched the same day. Orders placed after midday (CET) Monday to Friday will be dispatched the following working day. Once your order has been sent, we will send you an email with a tracking link so that you can monitor your delivery.
For bulkier items (tables, storage pieces, special editions, bathtubs and mirrors), delivery times may vary, based on the dimensions of the product and availability in our warehouse. For a more detailed explanation, please click here.
ASSEMBLY
If you would like a personalised estimate, please contact our customer care team. Please note that all our products are supplied with detailed, easy-to-follow instructions which you can also download from our website.
RETURNS
We always hope that our clients will be delighted with our products, but we understand that sometimes it may be necessary to return an item. This must be done within 14 days from the date of delivery, using the same courier or shipping provider that delivered it to you.
All our products are accompanied by a returns form, so simply complete this and follow the instructions to organise your return request.
Where free delivery is included with a purchase, there are also no delivery costs if you decide to return a product. In all other situations, we will deduct the costs of returning a product from the final refund, which will be made via the same payment means used for your original purchase.
Please note that we cannot accept a return if a product has been used or personalised in any way. Every item must be returned in its original packing and adequately packed to ensure it travels safely and reaches us in perfect condition
Once we have authorised a refund, it will be made within 5 working days from the date we receive the product back.
PAYMENT OPTIONS
Payment can be made securely by either Paypal or a debit or credit card which will be processed through the Stripe platform which accepts all major debit and credit cards.
We use these platforms as they ensure your payment details are protected through SSL encryption technology. Your data will be used only to complete your purchase transaction and to process a refund if necessary.
Your debit or credit card will only be charged after we have verified your card details and received authorisation from your card issuer to go ahead and process the payment.
Exclusive to Salvatori, Lithoverde® is the world’s first recycled stone texture. Not only is it environmentally-friendly, but it is also a beautiful texture with every block resulting in a unique pattern. British architect John Pawson was among the very first to appreciate its beauty and potential, building his renowned Stone House entirely in Lithoverde® for Milan's 2010 Salone del Mobile. 99% composed of offcuts, with the remaining 1% comprising a natural resin which acts as a binder, Lithoverde® contributes to LEED® rating points (established by the US Green Building Council) and has been validated by SCS (Scientific Certification Systems), leaders in the independent certification of environmental sustainability. It has also won a number of awards both within Italy and abroad, for innovation and its positive contribution to the environment. It is suitable for floors, walls, interior surfaces, wet areas and kitchens, however, we do not recommend it be used for exterior spaces where it could be exposed to the elements. Available in Bianco Carrara, Crema d’Orcia, Gris du Marais® and Pietra d’Avola.
For routine maintenance of the surfaces, always use neutral cleansers (for example, FILACLEANER or neutral soap). Do not in any case use harsh products that could irreparably damage the surface of the stone (such as acids or descaling products).
We strongly recommend that you do not place hot objects such as kettles or pans directly onto natural stone as it may cause
discolouration or staining.
If your stone is exposed to “hard water” where there is a high mineral content, you will need to take a little extra care as the cleaning properties of the FILACLEANER or neutral detergent will be weakened. You will therefore need to use these products a little more frequently so that soap scum, lime scale and the like do not have the chance to build up and congeal.
Suitable for floors, walls, interior surfaces, wet areas and kitchens, however we do not recommend Lithoverde® be used for exterior spaces where it could be exposed to the elements.
Salvatori is proud to hold SCS certification for our environmentally-friendly product Lithoverde®.
Exclusive to Salvatori, Lithoverde® is the world’s first recycled stone texture. Not only is it environmentally-friendly, but it is also a beautiful texture with every block resulting in a unique pattern. British architect John Pawson was among the very first to appreciate its beauty and potential, building his renowned Stone House entirely in Lithoverde® for Milan’s 2010 Salone del Mobile.
99% composed of offcuts, with the remaining 1% comprising a natural resin which acts as a binder, Lithoverde® contributes to LEED® rating points (established by the US Green Building Council) and has been validated by SCS (Scientific Certification Systems), leaders in the independent certification of environmental sustainability. It has also won a number of awards both within Italy and abroad, for innovation and its positive contribution to the environment.
It is suitable for floors, walls, interior surfaces, wet areas and kitchens, however, we do not recommend it be used for exterior spaces where it could be exposed to the elements.
Available in Bianco Carrara, Crema d’Orcia, Gris du Marais® and Pietra d’Avola.
Good to know
Suitable for floors, walls, interior surfaces, wet areas and kitchens, however we do not recommend Lithoverde® be used for exterior spaces where it could be exposed to the elements.
Salvatori is proud to hold SCS certification for our environmentally-friendly product Lithoverde®.
