Pietra d'Avola | Honed
Tiles are sold in minimum batch lots. All orders are calculated by converting the square metres requested and rounding up to arrive at the minimum batch lot(s) required to meet the request. Standard delivery times do not apply to orders over "100" cm.
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For routine maintenance of the surfaces, always use neutral cleansers (for example, FILACLEANER or neutral soap). Do not in any case use harsh products that could irreparably damage the surface of the stone (such as acids or descaling products).
We strongly recommend that you do not place hot objects such as kettles or pans directly onto natural stone as it may cause
discolouration or staining.
If your stone is exposed to “hard water” where there is a high mineral content, you will need to take a little extra care as the cleaning properties of the FILACLEANER or neutral detergent will be weakened. You will therefore need to use these products a little more frequently so that soap scum, lime scale and the like do not have the chance to build up and congeal.
SHIPPING
As a rule, all orders destined within Italy should arrive within 1-3 working days, whilst for countries within the EU the estimated delivery time is 2-6 working days and 8-10 for other destinations.
We process all orders received for smaller items weighing less than 70 kg each morning (Monday to Friday) before midday (CET or UTC +1) and usually they will be dispatched the same day. Orders placed after midday (CET) Monday to Friday will be dispatched the following working day. Once your order has been sent, we will send you an email with a tracking link so that you can monitor your delivery.
For bulkier items (tables, storage pieces, special editions, bathtubs and mirrors), delivery times may vary, based on the dimensions of the product and availability in our warehouse. For a more detailed explanation, please click here.
ASSEMBLY
If you would like a personalised estimate, please contact our customer care team. Please note that all our products are supplied with detailed, easy-to-follow instructions which you can also download from our website.
RETURNS
We always hope that our clients will be delighted with our products, but we understand that sometimes it may be necessary to return an item. This must be done within 14 days from the date of delivery, using the same courier or shipping provider that delivered it to you.
All our products are accompanied by a returns form, so simply complete this and follow the instructions to organise your return request.
Where free delivery is included with a purchase, there are also no delivery costs if you decide to return a product. In all other situations, we will deduct the costs of returning a product from the final refund, which will be made via the same payment means used for your original purchase.
Please note that we cannot accept a return if a product has been used or personalised in any way. Every item must be returned in its original packing and adequately packed to ensure it travels safely and reaches us in perfect condition
Once we have authorised a refund, it will be made within 5 working days from the date we receive the product back.
PAYMENT OPTIONS
Payment can be made securely by either Paypal or a debit or credit card which will be processed through the Stripe platform which accepts all major debit and credit cards.
We use these platforms as they ensure your payment details are protected through SSL encryption technology. Your data will be used only to complete your purchase transaction and to process a refund if necessary.
Your debit or credit card will only be charged after we have verified your card details and received authorisation from your card issuer to go ahead and process the payment.
Pietra d’Avola, named as a homage to the artisanal traditions of Sicily, is a limestone, created through the process of sedimentation over centuries of layers predominantly of organic origins.
This elegant stone ranges in colour from grey-brown to a dark chocolatey tone that veers towards black. In its natural state its colour could best be described as grey, but with the addition of a colour-enhancing protective treatment such as Fila StonePlus, it takes on the vibrant rich deep brown that it is best known for.
Its gorgeous dark hues are enriched by a series of additional elements, the results of the stratification process. These can range from clusters of quartz in the form of small whitish marks and veins to scatterings of yellowish spots. These are not defects, but distinctive features that make each piece of stone wonderfully unique and are testament to its natural origins.
Pietra d’Avola may be synonymous with understated luxury, but it extremely compact and resistant to abrasions and impacts, can withstand heavy force and is also able to stand up well to frequent use. It has a low absorption coefficient and can tolerate dramatic changes in temperature, making it ideal for usage both inside and out, including areas frequently exposed to water.
For routine maintenance of the surfaces, always use neutral cleansers (for example, FILACLEANER or neutral soap). Do not in any case use harsh products that could irreparably damage the surface of the stone (such as acids or descaling products).
We strongly recommend that you do not place hot objects such as kettles or pans directly onto natural stone as it may cause
discolouration or staining.
If your stone is exposed to “hard water” where there is a high mineral content, you will need to take a little extra care as the cleaning properties of the FILACLEANER or neutral detergent will be weakened. You will therefore need to use these products a little more frequently so that soap scum, lime scale and the like do not have the chance to build up and congeal.
You will immediately notice when your Pietra d’Avola tiles arrive that they will have a grey colour rather than the lovely rich brown of the samples you have probably seen.
This is because we do not treat it before it leaves our premises, as it is better done once installed, ideally with an enhancing product which will bring out the intense brown colour.
We recommend FILASTONE PLUS for this.
Pietra d’Avola is a compact material with a very low absorbency coefficient.
As a result most of the water-oil-repellent products on the market are too dense for it as they tend to create a film on the surface of the stone which can be difficult to remove.
This is another reason we recommend FILASTONE PLUS for Pietra d’Avola.
IMPORTANT NOTE
If you are installing Pietra d’Avola in an area where it will be frequently exposed to water, if you apply FILASTONE PLUS as recommended above, you will not require any further water-repellent treatment product.
Please DO NOT use any water sealant product such as FILA HYDROREP in combination with STONE PLUS.
It is not necessary and, in fact, may be detrimental to both the effectiveness of the treatment and the stone’s aesthetic.
The images shown on this page are indicative of the colour and characteristics of our products but cannot be 100% representative. Being made from natural materials, every tile or slab is unique in terms of tonality, colour and characteristic. These are all subject to variation depending on the type of stone and the conditions in the quarry from where it comes.
Product description
A rich chocolatey limestone, Pietra d’Avola is a dark, elegant stone that can vary in shade from greyish-brown to almost black. Its intense shade is well suited to both large-scale interior projects and small domestic objects. One of Pietra d’Avola’s most distinctive characteristics is the presence of whitish lines and splashes of colour which arise as a result of the quartz contained in the stone. Occasional yellowish marks may also be found. A hardwearing stone, it is ideal for both interior and exterior usage, as well as high traffic zones. Available in honed together with our Lithoverde®, Bamboo, Raw, Chevron, Romboo, Infinito, Cotone, Tratti, Ishiburo, Rain, CNC, Plissé, Stone Parquet, B-Fish and Dune textures.
Good to know
You will immediately notice when your Pietra d’Avola tiles arrive that they will have a grey colour rather than the lovely rich brown of the samples you have probably seen.
This is because we do not treat it before it leaves our premises, as it is better done once installed, ideally with an enhancing product which will bring out the intense brown colour.
We recommend FILASTONE PLUS for this.
Pietra d’Avola is a compact material with a very low absorbency coefficient.
As a result most of the water-oil-repellent products on the market are too dense for it as they tend to create a film on the surface of the stone which can be difficult to remove.
This is another reason we recommend FILASTONE PLUS for Pietra d’Avola.
IMPORTANT NOTE
If you are installing Pietra d’Avola in an area where it will be frequently exposed to water, if you apply FILASTONE PLUS as recommended above, you will not require any further water-repellent treatment product.
Please DO NOT use any water sealant product such as FILA HYDROREP in combination with STONE PLUS.
It is not necessary and, in fact, may be detrimental to both the effectiveness of the treatment and the stone’s aesthetic.
The images shown on this page are indicative of the colour and characteristics of our products but cannot be 100% representative. Being made from natural materials, every tile or slab is unique in terms of tonality, colour and characteristic. These are all subject to variation depending on the type of stone and the conditions in the quarry from where it comes.
