Pietra d'Avola | Honed
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All our finished products leave our Tuscan premises pre-sealed. Since we do not like to paint the surface of our lovely stones with transparent paints or resins, we apply three coats of the highest possible level of protective sealant. This helps to preserve the product without compromising the wonderful natural look and feel of the stone.
That said, please bear in mind that there is no sealer on the market that can make natural stone 100% stain proof, especially if you leave the staining agent on it for a prolonged period. The sealant acts as a temporary barrier that allows you to have a few hours between the moment a staining substance (for example, wine or coffee) comes into contact with the stone and the moment you wipe it off. The important thing is to act quickly before a substance is absorbed into the stone, as that is when it causes staining.
Please DO NOT use cleaners containing abrasive cleansers, ammonia, bleach, acid or even those “homemade remedies” made from lemon, vinegar and the like.
If you are a particularly assiduous cleaner or you have difficulty removing a mark, you can use specialist stone cleaning products and, if to set your mind at rest you can periodically apply a new coat of sealant.
For cleaning stone, wood and metal, simply use a soft cloth with water or a neutral detergent.
WOOD
Please avoid using detergents on wood and always dry it carefully after cleaning to prevent streaks or patches forming.
Remember that wood is a natural material and can be delicate and photosensitive. Exposure to light, heat or damp may cause slight discolouration or minor adjustments in size, but this is entirely normal and shouldn’t be considered a defect.
SHIPPING
As a rule, all orders destined within Italy should arrive within 1-3 working days, whilst for countries within the EU the estimated delivery time is 2-6 working days and 8-10 for other destinations.
We process all orders received for smaller items weighing less than 70 kg each morning (Monday to Friday) before midday (CET or UTC +1) and usually they will be dispatched the same day. Orders placed after midday (CET) Monday to Friday will be dispatched the following working day. Once your order has been sent, we will send you an email with a tracking link so that you can monitor your delivery.
For bulkier items (tables, storage pieces, special editions, bathtubs and mirrors), delivery times may vary, based on the dimensions of the product and availability in our warehouse. For a more detailed explanation, please click here.
ASSEMBLY
If you would like a personalised estimate, please contact our customer care team. Please note that all our products are supplied with detailed, easy-to-follow instructions which you can also download from our website.
RETURNS
We always hope that our clients will be delighted with our products, but we understand that sometimes it may be necessary to return an item. This must be done within 14 days from the date of delivery, using the same courier or shipping provider that delivered it to you.
All our products are accompanied by a returns form, so simply complete this and follow the instructions to organise your return request.
Where free delivery is included with a purchase, there are also no delivery costs if you decide to return a product. In all other situations, we will deduct the costs of returning a product from the final refund, which will be made via the same payment means used for your original purchase.
Please note that we cannot accept a return if a product has been used or personalised in any way. Every item must be returned in its original packing and adequately packed to ensure it travels safely and reaches us in perfect condition
Once we have authorised a refund, it will be made within 5 working days from the date we receive the product back.
PAYMENT OPTIONS
Payment can be made securely by either Paypal or a debit or credit card which will be processed through the Stripe platform which accepts all major debit and credit cards.
We use these platforms as they ensure your payment details are protected through SSL encryption technology. Your data will be used only to complete your purchase transaction and to process a refund if necessary.
Your debit or credit card will only be charged after we have verified your card details and received authorisation from your card issuer to go ahead and process the payment.
Pietra d’Avola, named as a homage to the artisanal traditions of Sicily, is a limestone, created through the process of sedimentation over centuries of layers predominantly of organic origins.
This elegant stone ranges in colour from grey-brown to a dark chocolatey tone that veers towards black. In its natural state its colour could best be described as grey, but with the addition of a colour-enhancing protective treatment such as Fila StonePlus, it takes on the vibrant rich deep brown that it is best known for.
Its gorgeous dark hues are enriched by a series of additional elements, the results of the stratification process. These can range from clusters of quartz in the form of small whitish marks and veins to scatterings of yellowish spots. These are not defects, but distinctive features that make each piece of stone wonderfully unique and are testament to its natural origins.
Pietra d’Avola may be synonymous with understated luxury, but it extremely compact and resistant to abrasions and impacts, can withstand heavy force and is also able to stand up well to frequent use. It has a low absorption coefficient and can tolerate dramatic changes in temperature, making it ideal for usage both inside and out, including areas frequently exposed to water.
All our finished products leave our Tuscan premises pre-sealed. Since we do not like to paint the surface of our lovely stones with transparent paints or resins, we apply three coats of the highest possible level of protective sealant. This helps to preserve the product without compromising the wonderful natural look and feel of the stone.
That said, please bear in mind that there is no sealer on the market that can make natural stone 100% stain proof, especially if you leave the staining agent on it for a prolonged period. The sealant acts as a temporary barrier that allows you to have a few hours between the moment a staining substance (for example, wine or coffee) comes into contact with the stone and the moment you wipe it off. The important thing is to act quickly before a substance is absorbed into the stone, as that is when it causes staining.
Please DO NOT use cleaners containing abrasive cleansers, ammonia, bleach, acid or even those “homemade remedies” made from lemon, vinegar and the like.
If you are a particularly assiduous cleaner or you have difficulty removing a mark, you can use specialist stone cleaning products and, if to set your mind at rest you can periodically apply a new coat of sealant.
For cleaning stone, wood and metal, simply use a soft cloth with water or a neutral detergent.
WOOD
Please avoid using detergents on wood and always dry it carefully after cleaning to prevent streaks or patches forming.
Remember that wood is a natural material and can be delicate and photosensitive. Exposure to light, heat or damp may cause slight discolouration or minor adjustments in size, but this is entirely normal and shouldn’t be considered a defect.
You will immediately notice when your Pietra d’Avola tiles arrive that they will have a grey colour rather than the lovely rich brown of the samples you have probably seen.
This is because we do not treat it before it leaves our premises, as it is better done once installed, ideally with an enhancing product which will bring out the intense brown colour.
We recommend FILASTONE PLUS for this.
Pietra d’Avola is a compact material with a very low absorbency coefficient.
As a result most of the water-oil-repellent products on the market are too dense for it as they tend to create a film on the surface of the stone which can be difficult to remove.
This is another reason we recommend FILASTONE PLUS for Pietra d’Avola.
IMPORTANT NOTE
If you are installing Pietra d’Avola in an area where it will be frequently exposed to water, if you apply FILASTONE PLUS as recommended above, you will not require any further water-repellent treatment product.
Please DO NOT use any water sealant product such as FILA HYDROREP in combination with STONE PLUS.
It is not necessary and, in fact, may be detrimental to both the effectiveness of the treatment and the stone’s aesthetic.
The images shown on this page are indicative of the colour and characteristics of our products but cannot be 100% representative. Being made from natural materials, every tile or slab is unique in terms of tonality, colour and characteristic. These are all subject to variation depending on the type of stone and the conditions in the quarry from where it comes.
Product description
A rich chocolatey limestone, Pietra d’Avola is a dark, elegant stone that can vary in shade from greyish-brown to almost black. Its intense shade is well suited to both large-scale interior projects and small domestic objects. One of Pietra d’Avola’s most distinctive characteristics is the presence of whitish lines and splashes of colour which arise as a result of the quartz contained in the stone. Occasional yellowish marks may also be found. A hardwearing stone, it is ideal for both interior and exterior usage, as well as high traffic zones. Available in honed together with our Lithoverde®, Bamboo, Raw, Chevron, Romboo, Infinito, Cotone, Tratti, Ishiburo, Rain, CNC, Plissé, Stone Parquet, B-Fish and Dune textures.
Good to know
You will immediately notice when your Pietra d’Avola tiles arrive that they will have a grey colour rather than the lovely rich brown of the samples you have probably seen.
This is because we do not treat it before it leaves our premises, as it is better done once installed, ideally with an enhancing product which will bring out the intense brown colour.
We recommend FILASTONE PLUS for this.
Pietra d’Avola is a compact material with a very low absorbency coefficient.
As a result most of the water-oil-repellent products on the market are too dense for it as they tend to create a film on the surface of the stone which can be difficult to remove.
This is another reason we recommend FILASTONE PLUS for Pietra d’Avola.
IMPORTANT NOTE
If you are installing Pietra d’Avola in an area where it will be frequently exposed to water, if you apply FILASTONE PLUS as recommended above, you will not require any further water-repellent treatment product.
Please DO NOT use any water sealant product such as FILA HYDROREP in combination with STONE PLUS.
It is not necessary and, in fact, may be detrimental to both the effectiveness of the treatment and the stone’s aesthetic.
The images shown on this page are indicative of the colour and characteristics of our products but cannot be 100% representative. Being made from natural materials, every tile or slab is unique in terms of tonality, colour and characteristic. These are all subject to variation depending on the type of stone and the conditions in the quarry from where it comes.
