Pietra d'Avola | Honed
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For routine maintenance of the surfaces, always use neutral cleansers (for example, FILACLEANER or neutral soap). Do not in any case use harsh products that could irreparably damage the surface of the stone (such as acids or descaling products).
We strongly recommend that you do not place hot objects such as kettles or pans directly onto natural stone as it may cause
discolouration or staining.
If your stone is exposed to “hard water” where there is a high mineral content, you will need to take a little extra care as the cleaning properties of the FILACLEANER or neutral detergent will be weakened. You will therefore need to use these products a little more frequently so that soap scum, lime scale and the like do not have the chance to build up and congeal.
Delivery The majority of products in our Walls & Floors and Bathroom collections are produced to order. Whilst this means a highly personalised product, it also requires additional time for production, quality control and bespoke packing. Delivery times are indicated on our website alongside the product. These are shown as a minimum-maximum indication and take into account production times and destination. If your order is made up of a number of products which require different amounts of time to produce, we may send items out at different times or all together, but we will advise you of this. For all items ordered from our Walls & Floors or Bathroom collections our delivery procedure is as follows: 1. We will send you an email confirming your order and we will organise delivery with one of our various shipping partners, depending on your location. 2. Once the shipping company collects your order from our premises in Tuscany, we will send you an email confirming this and we will provide you with contact details for the shipping company. 3. Our shipping partner will then contact you to organise the date your order will be delivered to the delivery address you specified at the time you placed your order. Delivery is intended to mean at street level and unless otherwise indicated, will take place from Monday to Friday during normal business hours (from 9 am to 6pm), excluding public holidays. Assembly We offer a comprehensive White Glove delivery service which includes delivery, assembly and the removal of all packaging. If you would like a personalised estimate, please contact our customer care team at customercare@salvatoriofficial.com.
Payment Options Payment can be made securely by either Paypal or a debit or credit card which will be processed through the Stripe platform which accepts all major debit and credit cards from customers in every country. The authorized amount will be released by your credit card’s issuing bank according to its policy. Save as otherwise stated on the website during the purchase process, the purchase transaction will only be charged to your debit or credit card after we have verified your card details, received credit authorization for an amount equal to the purchase price of the ordered products. No payment details are shared with Salvatori and none of our staff can access these in any way. Information is encrypted employing Secure Socket Layer (SSL), the latest industry-standard encryption technology. This ensures that all your personal information (including credit card details) is encrypted and sent securely when you place an order. If you need an invoice, please tick the “Request an invoice” box which you will find when you reach the payment page and complete the mandatory fields (marked with*) and any others you wish to appear on the invoice. Once the transaction has been completed, we regret that we are unable to provide an invoice. Returns and Exchanges The majority of products in our Home Collection can be exchanged or returned. Larger items or pieces made to order may not be returned. All products Walls & Floors and Bathroom collections are sold on a “no returns” basis as they are usually produced to order. Any product which CANNOT be returned will be clearly indicated by the phrase “This product is not covered by the Right to Cancel”. You will find it on the main page for that product, and also in your shopping cart. For those products where returns are permitted, you have 14 days in which to send them back. You will find instructions for doing with your order. Simply follow the instructions which are included with your purchase and ensure you use the return label provided. This service is free if you use the courier selected by Salvatori. Once we receive the product(s) back, we will check that it is in perfect condition. This means that they are in their original packaging, show no signs of usage or dirt, and include any labels or instruction leaflets which were provided with them. If we are satisfied that they are in the same condition as when we originally sent them we will process the refund or organise a replacement. This usually takes place within 3 – 5 working days once we have received a product back. We will then authorise a refund which will be made via the same means of payment originally used for your purchase. You should generally receive this within fourteen days of the goods being returned to Salvatori.
Pietra d’Avola, named as a homage to the artisanal traditions of Sicily, is a limestone, created through the process of sedimentation over centuries of layers predominantly of organic origins.
This elegant stone ranges in colour from grey-brown to a dark chocolatey tone that veers towards black. In its natural state its colour could best be described as grey, but with the addition of a colour-enhancing protective treatment such as Fila StonePlus, it takes on the vibrant rich deep brown that it is best known for.
Its gorgeous dark hues are enriched by a series of additional elements, the results of the stratification process. These can range from clusters of quartz in the form of small whitish marks and veins to scatterings of yellowish spots. These are not defects, but distinctive features that make each piece of stone wonderfully unique and are testament to its natural origins.
Pietra d’Avola may be synonymous with understated luxury, but it extremely compact and resistant to abrasions and impacts, can withstand heavy force and is also able to stand up well to frequent use. It has a low absorption coefficient and can tolerate dramatic changes in temperature, making it ideal for usage both inside and out, including areas frequently exposed to water.
For routine maintenance of the surfaces, always use neutral cleansers (for example, FILACLEANER or neutral soap). Do not in any case use harsh products that could irreparably damage the surface of the stone (such as acids or descaling products).
We strongly recommend that you do not place hot objects such as kettles or pans directly onto natural stone as it may cause
discolouration or staining.
If your stone is exposed to “hard water” where there is a high mineral content, you will need to take a little extra care as the cleaning properties of the FILACLEANER or neutral detergent will be weakened. You will therefore need to use these products a little more frequently so that soap scum, lime scale and the like do not have the chance to build up and congeal.
You will immediately notice when your Pietra d’Avola tiles arrive that they will have a grey colour rather than the lovely rich brown of the samples you have probably seen.
This is because we do not treat it before it leaves our premises, as it is better done once installed, ideally with an enhancing product which will bring out the intense brown colour.
We recommend FILASTONE PLUS for this.
Pietra d’Avola is a compact material with a very low absorbency coefficient.
As a result most of the water-oil-repellent products on the market are too dense for it as they tend to create a film on the surface of the stone which can be difficult to remove.
This is another reason we recommend FILASTONE PLUS for Pietra d’Avola.
IMPORTANT NOTE
If you are installing Pietra d’Avola in an area where it will be frequently exposed to water, if you apply FILASTONE PLUS as recommended above, you will not require any further water-repellent treatment product.
Please DO NOT use any water sealant product such as FILA HYDROREP in combination with STONE PLUS.
It is not necessary and, in fact, may be detrimental to both the effectiveness of the treatment and the stone’s aesthetic.
The images shown on this page are indicative of the colour and characteristics of our products but cannot be 100% representative. Being made from natural materials, every tile or slab is unique in terms of tonality, colour and characteristic. These are all subject to variation depending on the type of stone and the conditions in the quarry from where it comes.
Product description
A rich chocolatey limestone, Pietra d’Avola is a dark, elegant stone that can vary in shade from greyish-brown to almost black. Its intense shade is well suited to both large-scale interior projects and small domestic objects. One of Pietra d’Avola’s most distinctive characteristics is the presence of whitish lines and splashes of colour which arise as a result of the quartz contained in the stone. Occasional yellowish marks may also be found. A hardwearing stone, it is ideal for both interior and exterior usage, as well as high traffic zones. Available in honed together with our Lithoverde®, Bamboo, Raw, Chevron, Romboo, Infinito, Cotone, Tratti, Ishiburo, Rain, CNC, Plissé, Stone Parquet, B-Fish and Dune textures.
Good to know
You will immediately notice when your Pietra d’Avola tiles arrive that they will have a grey colour rather than the lovely rich brown of the samples you have probably seen.
This is because we do not treat it before it leaves our premises, as it is better done once installed, ideally with an enhancing product which will bring out the intense brown colour.
We recommend FILASTONE PLUS for this.
Pietra d’Avola is a compact material with a very low absorbency coefficient.
As a result most of the water-oil-repellent products on the market are too dense for it as they tend to create a film on the surface of the stone which can be difficult to remove.
This is another reason we recommend FILASTONE PLUS for Pietra d’Avola.
IMPORTANT NOTE
If you are installing Pietra d’Avola in an area where it will be frequently exposed to water, if you apply FILASTONE PLUS as recommended above, you will not require any further water-repellent treatment product.
Please DO NOT use any water sealant product such as FILA HYDROREP in combination with STONE PLUS.
It is not necessary and, in fact, may be detrimental to both the effectiveness of the treatment and the stone’s aesthetic.
The images shown on this page are indicative of the colour and characteristics of our products but cannot be 100% representative. Being made from natural materials, every tile or slab is unique in terms of tonality, colour and characteristic. These are all subject to variation depending on the type of stone and the conditions in the quarry from where it comes.
