Pietra d'Avola | Cuscini
Tiles are sold in minimum batch lots. All orders are calculated by converting the square metres requested and rounding up to arrive at the minimum batch lot(s) required to meet the request. Standard delivery times do not apply to orders over quot7.9quot inches.
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For routine maintenance of the surfaces, always use neutral cleansers (for example, FILACLEANER or neutral soap). Do not in any case use harsh products that could irreparably damage the surface of the stone (such as acids or descaling products).
We strongly recommend that you do not place hot objects such as kettles or pans directly onto natural stone as it may cause
discolouration or staining.
If your stone is exposed to “hard water” where there is a high mineral content, you will need to take a little extra care as the cleaning properties of the FILACLEANER or neutral detergent will be weakened. You will therefore need to use these products a little more frequently so that soap scum, lime scale and the like do not have the chance to build up and congeal.
SHIPPING
As a rule, all orders destined within Italy should arrive within 1-3 working days, whilst for countries within the EU the estimated delivery time is 2-6 working days and 8-10 for other destinations.
We process all orders received for smaller items weighing less than 70 kg each morning (Monday to Friday) before midday (CET or UTC +1) and usually they will be dispatched the same day. Orders placed after midday (CET) Monday to Friday will be dispatched the following working day. Once your order has been sent, we will send you an email with a tracking link so that you can monitor your delivery.
For bulkier items (tables, storage pieces, special editions, bathtubs and mirrors), delivery times may vary, based on the dimensions of the product and availability in our warehouse. For a more detailed explanation, please click here.
ASSEMBLY
If you would like a personalised estimate, please contact our customer care team. Please note that all our products are supplied with detailed, easy-to-follow instructions which you can also download from our website.
RETURNS
We always hope that our clients will be delighted with our products, but we understand that sometimes it may be necessary to return an item. This must be done within 14 days from the date of delivery, using the same courier or shipping provider that delivered it to you.
All our products are accompanied by a returns form, so simply complete this and follow the instructions to organise your return request.
Where free delivery is included with a purchase, there are also no delivery costs if you decide to return a product. In all other situations, we will deduct the costs of returning a product from the final refund, which will be made via the same payment means used for your original purchase.
Please note that we cannot accept a return if a product has been used or personalised in any way. Every item must be returned in its original packing and adequately packed to ensure it travels safely and reaches us in perfect condition
Once we have authorised a refund, it will be made within 5 working days from the date we receive the product back.
PAYMENT OPTIONS
Payment can be made securely by either Paypal or a debit or credit card which will be processed through the Stripe platform which accepts all major debit and credit cards.
We use these platforms as they ensure your payment details are protected through SSL encryption technology. Your data will be used only to complete your purchase transaction and to process a refund if necessary.
Your debit or credit card will only be charged after we have verified your card details and received authorisation from your card issuer to go ahead and process the payment.
In Italian, the word "Cuscini" means cushions and this texture is designed as a juxtaposition of the softness of a cushion and the hard material of stone. Part of the Soft Marble Collection designed by Ron Gilad, Cuscini displays the versatility of natural stone and can be installed as a feature wall or as a piece of art in its own right. Cuscini tiles are packed in sets of four, completed by a stone "button", which creates the cushion effect. “This experience working on the Soft Marble Collection was intriguing, as I tend never to start a project from ‘the material’. Materials are part of the execution and usually ‘join in’ when the concept is more firmed up. That's why the starting point of working with Salvatori placed me on unstable ground forcing me to dig and hopefully learn and discover the DNA of the material”. Ron Gilad
For routine maintenance of the surfaces, always use neutral cleansers (for example, FILACLEANER or neutral soap). Do not in any case use harsh products that could irreparably damage the surface of the stone (such as acids or descaling products).
We strongly recommend that you do not place hot objects such as kettles or pans directly onto natural stone as it may cause
discolouration or staining.
If your stone is exposed to “hard water” where there is a high mineral content, you will need to take a little extra care as the cleaning properties of the FILACLEANER or neutral detergent will be weakened. You will therefore need to use these products a little more frequently so that soap scum, lime scale and the like do not have the chance to build up and congeal.
Suitable for internal and external use including wet areas.
Product description
In Italian, the word "Cuscini" means cushions and this texture is designed as a juxtaposition of the softness of a cushion and the hard material of stone. Part of the Soft Marble Collection designed by Ron Gilad, Cuscini displays the versatility of natural stone and can be installed as a feature wall or as a piece of art in its own right. Cuscini tiles are packed in sets of four, completed by a stone "button", which creates the cushion effect. “This experience working on the Soft Marble Collection was intriguing, as I tend never to start a project from ‘the material’. Materials are part of the execution and usually ‘join in’ when the concept is more firmed up. That's why the starting point of working with Salvatori placed me on unstable ground forcing me to dig and hopefully learn and discover the DNA of the material”. Ron Gilad
Good to know
Suitable for internal and external use including wet areas.
